Beaumont Etiquette for

Luxury Sales

Beaumont Etiquette’s global reputation for excellence makes us the preferred training partner for the world's most prestigious brands. Our customized programs ensure that professionals in every industry master the essential skills needed to navigate high-stakes environments with grace and sophistication.

Learn more about

Luxury Sales

to discover how Beaumont Etiquette can help educate your team on essential soft skills that will lead to their, and the company’s, success.

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Luxury sales require more than just product knowledge—it demands an unparalleled level of customer service, refined communication skills, and an ability to create an exceptional experience for every client.

Beaumont Etiquette partners with global luxury brands, including luxury fashion boutiques, fine jewelry houses, beauty and skincare companies, luxury car dealerships, and real estate firms, to elevate their teams' service and sales approach. Our tailored training ensures that every interaction aligns with the prestige and exclusivity of the brand.

We help sales associates refine their ability to anticipate client needs, build lasting relationships, and create an engaging, bespoke shopping experience that fosters brand loyalty. Training focuses on everything from non-verbal communication and personalized client engagement to handling VIP clientele and resolving customer concerns with poise.

By mastering the art of discretion, attention to detail, and high-touch service, retail professionals will gain the skills to exceed client expectations and create an elevated shopping experience that reflects the luxury brand's image.

Through interactive activities and games, real-world scenarios, and group discussions, Beaumont Etiquette ensures that luxury retail teams, as well as hospitality and support staff, build long-lasting client relationships. Our training enhances the ability of professionals to anticipate client needs, build a rapport with their high-profile clients, and create a seamless and engaging shopping experience.

Training Topics

Creating an unforgettable client experience
Non-verbal communication and body language
Upselling and cross-selling techniques with discretion
Building long-term client relationships
Handling VIP clients with exceptional service
The psychology of luxury sales
Managing difficult customer interactions professionally
Hospitality in a luxury retail setting, including beverage service
Hosting clients in-store and at special events

Flexible Training Options

We tailor our training formats to deliver the business results you need.

Video Lessons

Pre-recorded lessons allow your team to elevate their skills at their own pace. These lessons are perfect as standalone modules or supplementary resources, with white-label options available for branded, tailored content.

Live Virtual Trainings

Interactive video sessions with expert trainers provide engaging learning experiences. Virtual trainings focus on single or multiple topics, include breakout sessions and/or group discussions. Virtual trainings may be recorded and licensed.

In-Person Workshops

We produce custom, immersive half-day or full-day workshops at our New York City office or at your location. Popular options include dining etiquette with multi-course meals and networking or presentation skills seminars.