Beaumont Etiquette for

Hospitality & Tourism

Beaumont Etiquette’s global reputation for excellence makes us the preferred training partner for the world's most prestigious brands. Our customized programs ensure that professionals in every industry master the essential skills needed to navigate high-stakes environments with grace and sophistication.

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to discover how Beaumont Etiquette can help educate your team on essential soft skills that will lead to their, and the company’s, success.

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The hospitality industry thrives on exceptional customer service, impeccable presentation, and seamless guest experiences. Beaumont Etiquette's Hospitality & Tourism program equips hotel staff, resort teams, cruise personnel, and catering professionals with the skills necessary to provide five-star service.

Our trainings cover every touchpoint of guest interactions, ensuring consistency and excellence across all staff, including bellman and valet teams, front desk, concierge, housekeeping, and restaurant and bar servers. We emphasize the importance of first impressions, body language, and verbal communication to create a welcoming and polished experience for guests.

The customized program also focuses on anticipating guest needs, handling special requests with professionalism, and resolving service challenges with grace. Whether it’s refining the art of service at a fine-dining restaurant, enhancing front-desk etiquette, or elevating communication skills for tour operators and cruise staff, we tailor our approach to meet the specific needs of each organization.

Through interactive workshops, role-playing exercises, and real-world case studies, hospitality professionals will gain the confidence and expertise to enhance guest satisfaction, boost customer loyalty, and uphold the highest standards of service excellence.

Training Topics

Elevating customer service excellence
The art of first impressions: greetings and introductions
Effective communication with international guests
Luxury service standards and attention to detail
Dining etiquette for fine dining establishments
Problem-solving and handling guest complaints
Professional grooming and dress codes
Front desk etiquette and hospitality professionalism
Housekeeping and butler skills

Flexible Training Options

We tailor our training formats to deliver the business results you need.

Video Lessons

Pre-recorded lessons allow your team to elevate their skills at their own pace. These lessons are perfect as standalone modules or supplementary resources, with white-label options available for branded, tailored content.

Live Virtual Trainings

Interactive video sessions with expert trainers provide engaging learning experiences. Virtual trainings focus on single or multiple topics, include breakout sessions and/or group discussions. Virtual trainings may be recorded and licensed.

In-Person Workshops

We produce custom, immersive half-day or full-day workshops at our New York City office or at your location. Popular options include dining etiquette with multi-course meals and networking or presentation skills seminars.