Beaumont Etiquette for

Aviation

Beaumont Etiquette’s global reputation for excellence makes us the preferred training partner for the world's most prestigious brands. Our customized programs ensure that professionals in every industry master the essential skills needed to navigate high-stakes environments with grace and sophistication.

Learn more about

Aviation

to discover how Beaumont Etiquette can help educate your team on essential soft skills that will lead to their, and the company’s, success.

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Whether on a commercial airline or a private jet, the level of service provided by terminal and in-flight staff significantly impacts the passenger experience. Beaumont Etiquette’s Aviation Training Program equips flight attendants, ground staff, and private aviation teams with the skills necessary to deliver unparalleled service.

Our training covers every aspect of client interaction, ensuring that each flight embodies luxury, comfort, and professionalism. We focus on refined communication, dining and beverage service, and personalized service techniques to enhance the travel experience for high-profile and discerning passengers.

Through hands-on workshops, real-world simulations, and role-playing exercises, participants refine their ability to handle diverse passenger interactions with confidence and poise. Our interactive approach allows aviation professionals to practice managing VIP requests, responding to in-flight challenges, and perfecting service delivery under varying conditions. By immersing staff in practical scenarios, we ensure they are fully prepared to provide an elevated and seamless travel experience.

Training Topics

In-flight customer service excellence
Managing VIP and high-net-worth clients
Dining and beverage service in aviation
Effective communication and passenger relations
Handling special requests with discretion
Crisis management and passenger conflict resolution
Professional appearance and grooming standards

Flexible Training Options

We tailor our training formats to deliver the business results you need.

Video Lessons

Pre-recorded lessons allow your team to elevate their skills at their own pace. These lessons are perfect as standalone modules or supplementary resources, with white-label options available for branded, tailored content.

Live Virtual Trainings

Interactive video sessions with expert trainers provide engaging learning experiences. Virtual trainings focus on single or multiple topics, include breakout sessions and/or group discussions. Virtual trainings may be recorded and licensed.

In-Person Workshops

We produce custom, immersive half-day or full-day workshops at our New York City office or at your location. Popular options include dining etiquette with multi-course meals and networking or presentation skills seminars.